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Language Masters

Privacy Policy

About Us

Company Name: Language Masters Co., Ltd.

Website Link: https://www.languagemasters.jp

Language Masters Co., Ltd. (hereinafter referred to as “the Company”) establishes this Privacy Policy (hereinafter referred to as “this Policy”) as follows regarding the handling of personal information of users in the services provided on this website (hereinafter referred to as “the Services”).

Article 1 (Personal Information)

“Personal information” refers to information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in the information, as well as data such as appearance, fingerprints, voiceprints, and health insurance card insurer numbers that can identify a specific individual from the information alone (personal identification information), as defined in the Personal Information Protection Law.

Article 2 (Method of Collecting Personal Information)

The Company may ask users to provide personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, etc. when registering for use. In addition, the Company may collect transaction records and payment information including users’ personal information from our partners (including information providers, advertisers, ad networks, etc., hereinafter referred to as “partners”).

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

a.) For the provision and operation of Company services.

b.) To respond to inquiries from users (including identity verification)

c.) To send emails regarding new features, updates, campaigns, etc. of the services in use by users, and information about other services provided by the Company.

d.) For necessary communications such as maintenance and important notices.

e.) To identify users who violate the terms of use or who attempt to use the services for fraudulent or improper purposes, and to refuse their use

f.) For users to view, change, delete, and check their registration information and usage status.

g.)To bill users for paid services.

h.)Purposes incidental to the above purposes

Article 4 (Change of Purpose of Use)

The Company may change the purpose of use of personal information only if it is reasonably deemed to be related to the purpose before the change. In the event of a change in the purpose of use, the Company will notify users of the new purpose by the method prescribed by the Company or by posting it on this website.

Article 5 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to third parties without the user’s consent except in the following cases, unless permitted by the Personal Information Protection Law or other laws and regulations:

When necessary to protect a person’s life, body, or property, and obtaining the consent of the individual is difficult.

When it is particularly necessary for the improvement of public health or the healthy upbringing of children, and obtaining the consent of the individual is difficult.

When it is necessary to cooperate with a national agency, local government, or a person entrusted by one in executing the affairs prescribed by law, and obtaining the consent of the individual may interfere with the execution of such affairs.

When the following matters are notified or announced in advance, and the Company has notified the Personal Information Protection Commission.

The purpose of use includes provision to third parties Items of data provided to third parties. The means or method of providing to third parties The Company will not provide the information to third parties despite the provisions of the preceding paragraph in the following cases:

When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use.

When personal information is provided due to a merger or other reasons for the succession of business.

When personal information is jointly used with specific individuals, the fact of joint use, the items of personal information to be jointly used, the scope of joint users, the purpose of use by the joint users, and the name or name of the person responsible for the management of the personal information shall be notified to the individual in advance or made easily accessible to the individual.

Article 6 (Disclosure of Personal Information)

When requested by the individual for disclosure of personal information, the Company will disclose it to the individual without delay. However, if disclosure falls under any of the following cases, the Company may not disclose all or part of the information, and if the decision is made not to disclose it, the Company will notify the individual promptly. The Company will charge a fee of 1,000 yen per request for disclosure of personal information.

When there is a risk of harming the life, body, property, or other rights or interests of the individual or a third party.

When there is a risk of significantly hindering the proper implementation of the Company’s business.

When it would violate other laws Notwithstanding the provisions of the preceding paragraph, the Company will generally not disclose information other than personal information such as browsing history and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

If a user’s personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as “correction, etc.”) the personal information in accordance with the procedures established by the Company. If the Company determines that it is necessary to respond to a request from a user under the preceding paragraph, the Company will promptly make the correction, etc., of the personal information concerned. If the Company has made corrections, etc., based on the preceding paragraph, or has made a decision not to make corrections, etc., the Company will promptly notify the user thereof.

Article 8 (Suspension of Use of Personal Information, etc.)

If requested by the individual, the Company will promptly conduct necessary investigations if personal information is handled beyond the scope of the purpose of use or is obtained by fraudulent means, and if it is deemed necessary to respond to such a request based on the results of the investigation, the Company will promptly suspend the use, etc., of the personal information concerned.

If the Company has conducted a suspension of use, etc., based on the results of the investigation in the preceding paragraph, or has made a decision not to do so, the Company will promptly notify the user thereof. Notwithstanding the provisions of the preceding two paragraphs, if it is difficult to suspend the use, etc., due to the large amount of expenses associated with the suspension of use, etc., or if it is otherwise difficult to suspend the use, etc., and if it is necessary to take alternative measures to protect the rights and interests of the user, the Company will take such alternative measures.

Article 9 (Changes to Privacy Policy)

The contents of this Policy may be changed without prior notice to users, except for matters stipulated separately in laws and regulations or this Policy. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Contact Information)

Address: 2-5-16-3 Nakajima, Sakura-ku, Saitama-shi, Saitama

Company Name: Language Masters Co., Ltd.

CEO: John Kristoffer Ruiz

Email Address: info@languagemasters.jp